Privacy Policy

Effective Date: 10th December 2023

1. Introduction

Welcome to 31 Crafts (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information:

• When you register on our website, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, mailing address, and payment information.

2.2. Non-Personal Information:

• We may also collect non-personal information, such as browser type, operating system, and website usage data, to enhance the functionality of our website.

3. How We Use Your Information

3.1. Personal Information:

• We use personal information to process orders, send order confirmations, and provide customer support.
• With your consent, we may send you promotional emails or newsletters about our products and special offers.

3.2. Non-Personal Information:

• Non-personal information is used to improve our website’s design and content, analyze user trends, and administer the website.

4. Disclosure of Information

4.1. Third-Party Service Providers:

• We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.

4.2. Legal Compliance:

• We may disclose your information to comply with legal obligations, enforce our site policies, or protect our or others’ rights, property, or safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

7. Your Choices

You have the right to access, correct, or delete your personal information. You may opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The date of the latest revision will be indicated at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@31crafts.co.uk.